Discover How Great Customer Support Can Be with Alohaa!
AI-Driven IVR
WhatsApp Support
- Business Numbers & Cloud Telephony
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Join over 4000 satisfied brands who trust Alohaa
Your Concerns, Our Resolutions
High Volume
of Calls
Efficiently manage large call volumes with cloud business phone, especially during peak times.
Maintaining Consistent Service Quality
Ensure high service standards, even with complex issues.
Missed
Calls
Never miss on calls with miss call alerts, status tracking and zero downtime.
Meet Alohaa
The Ultimate Support Solution
Voice Communication
Multi-Level IVR
Efficiently handle high call volumes with cloud-based phone system
Automated Call routing and self-service- Customizable call flows
- Personalized caller tunes
Virtual Number
- One business number for all inquiries
- Seamless call forwarding with VoIP system integration
- Call performance analytics
- CRM integration
Voice Broadcast
- 125 Natural AI-generated voices
- Automated, personalized phone calls
- Scheduled call broadcasts
- Easy system integration
Outbound Calling
- Prompt customer callbacks
- Auto Dial with advanced IP PBX solution
- Unlimited Calling Channels
- Call data analysis
Number Masking
- Secure agent numbers using virtual business numbers
- Maintain professional anonymity
- Protect customer information
- Ensure data compliance
WhatsApp Communication
WhatsApp API
- Provide Real-time support on WhatsApp
- Broadcast important notifications
- Handle inquiries with WhatsApp chatbots
- Track campaign analytics
Chatbots
- Automate routine support tasks
- Provide instant assistance 24/7
- Personalize interactions with customer data
- Integration with ChatGPT
Centralized Management Hub
- Manage Agents
- Improve Productivity
- Track Campaigns
- Contact Management
- Inquiry Tracking
- Set shift timings for optimal coverage
- Assign sticky agents for personalized support
- Monitor agent performance in real-time
- Provide feedback to enhance productivity
- Automatic call recording for quality assurance
- Track agent activity throughout the day
- Provide training based on performance data
- Enhance overall team efficiency with cloud-based phone systems
- Generate actionable data insights
- Monitor key performance metrics
- Adjust strategies in real-time
- Optimize campaign effectiveness
- Securely store customer data
- Ensure complete privacy and compliance
- Provide easy access to customer informatio
- Maintain comprehensive customer records
- Assign statuses to customer inquiries
- Track the journey of each inquiry
- Analyze interaction outcomes
- Enhance management of customer interactions
4000+ Brands Trust Alohaa
Here's what they have to say
Alohaa's virtual numbers and cloud SMS Inbox made scaling our operations seamless.
Pankit Gupta
Product Manager, Shiprocket
With Alohaa, getting and managing virtual numbers is incredibly easy.
Soumyadip Choudhury
Group Editor, News Products and Innovation, Network 18
We saved 90% on telephony costs and increased teams efficiency by 10x with Alohaa.
Jay Modi
Product Manager, Doctor C
Alohaa's virtual numbers and cloud SMS Inbox made scaling our operations seamless.
Pankit Gupta
Product Manager, Shiprocket
With Alohaa, getting and managing virtual numbers is incredibly easy.
Soumyadip Choudhury
Group Editor, News Products and Innovation, Network 18
We saved 90% on telephony costs and increased teams efficiency by 10x with Alohaa.
Jay Modi
Product Manager, Doctor C
Why Innovative Businesses Prefer Alohaa
Making your decision easier…
| Feature | Alohaa | Exotel, Knowlarity,and more | Trial Period |
|---|---|---|
| Trial Period | 30 days | 7 days max | Number of Users |
| Number of Users | 20 | Max 5 | Call Connectivity Type |
| Call Connectivity Type | PSTN, WebRTC (Softphone) | PSTN | Call Channels |
| Call Channels | Unlimited | Limited | Call Minutes |
| Call Minutes | 12000 with Lifetime Validity | Limited, no carryforward | Call Recording Duration |
| Call Recording Duration | 1 year | 3-6 months | Caller Tune |
| Caller Tune | On-hold Music | |
| On-hold Music | Missed Call Alerts | |
| Missed Call Alerts | Sticky Agent | |
| Sticky Agent | IVR | |
| IVR | Multi-level | Limited | Integrated WhatsApp Business API |
| Integrated WhatsApp Business API | Voice Broadcast Minutes | |
| Voice Broadcast Minutes | 100 | Price |
| Price | Billed Yearly₹1000/month | ₹1400-5000/month |
Ours
Designed for Every Business
Healthcare
Use IVR for appointment scheduling and handle customer inquiries securely through a cloud-based phone system, ensuring enhanced data protection.
Customer Goods
Boost service quality with multi-channel support for product inquiries and returns, detailed agent analytics, and by never missing a customer call.
E-Commerce and Retail
Handle high volumes of customer inquiries using IVR for product returns, status checks, and collect feedback with voice broadcasting.
Travel, Tourism & Hospitality
Never miss an inquiry for booking or cancellation. Provide consistent support with Multi-Level IVR and send support notifications using WhatsApp.
Logistics
Manage all customer queries for shipments, dispatch coordination, and driver assistance with unified cloud telephony. Get real-time analytics.
Finance
Provide 24/7 seamless customer service with AI-driven multilingual IVR systems for account and transaction inquiries, and get real-time insights.
Get Started in 3 Easy Steps
Upgrade Your Customer
Experience Today!
Select Your Plan
Step 1
Sign Up and Onboard
Step 2
Start Using Alohaa
Step 3